Like many of you this morning, I updated my 3Rivers iPhone app. I was frustrated to find that I couldn’t register a username and password, as the link in the app was broken. We are currently working to resolve the problem, but in the meantime there is a solution.
In your iPhone browser go to 3rivers.mobi, and tap view accounts.
You’ll get a sign-on screen with a link to register a new username and password.
Once there, you’ll need to input some information to verify your identity, and select some security questions and answers.
After completing the registration process, tap finish and you should be able to sign in with your new username and password in the app.
In order to make it possible to complete the entire registration process on your phone, instead of having to request an activation code on your computer, we had to make a change from the PIN number system to using usernames and passwords. Once the register link on the iPhone app is fixed it should make for a much more convenient app experience.
Again, sorry to hear about your frustrations, but this should be resolved quickly.