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Penn Station Customers, Be on Lookout for Suspicious Transactions

Published June 23, 2012 | By Chad Gramling

Penn Station Inc. has said their customers should beware of false charges to their debit and credit card accounts as they deal with an ongoing data breach that involves many of the company’s local restaurants.

Though this was first discovered in late April, the Penn Station payments breach has continued for several weeks. For a list of identified locations and answers to frequently asked questions, Penn Station is regularly updating the FAQ on their website.

Members, as always, make sure you review your transaction history (Online Access and Mobile Access are great real-time solutions). If you find suspicious activity on your 3Rivers credit or debit card or in your credit report, report the unauthorized charges immediately.

Additional information generally about data breaches can be obtained from the Federal Trade Commission by contacting the agency toll-free at 1-877-ID-THEFT (438-4338) (TTY: 1-866-653-4261), or writing to Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

You may also consider contacting the major credit reporting agencies:

Equifax Credit Information Services, Inc.
(800) 525-6285 *
P.O. Box 740241, Atlanta, GA 30374-0241
www.equifax.com

Experian Information Solutions, Inc.
888.397.3742/ TDD 800.972.0322
P.O. Box 9530, Allen, TX 75013
www.experian.com

TransUnion Fraud Victim Assistance Division
800.680.7289/ TDD 877.553.7803
P.O. Box 6790
Fullerton, CA 92634-6790
www.tuc.com

See also: Protecting Yourself from Fraud and 365.24.7 Access

Posted in Fraud Protection | Tagged , , , ,
  • Jim Johnson, Member Services

    It’s also very important to be sure that 3Rivers’ has your cell phone number on record.  If fraudulent activity is attempted on a member’s account, you are protected by Visa’s “Falcon” fraud protection.  This service will call you (at whatever number is on file) if they see out of the ordinary activity on your account.  In many cases, the fraudulent transactions can be stopped before it tries to clear your account. 

    If you carry a cell phone and have it with you most of the time, be sure that the credit union has this number on file for Falcon to call.  It’s a great line of defense provided by both Visa and 3Rivers.  Having up-to-date information on file is critical to making this protection as effect as possible. 

    You can update your cell phone information by visiting any of the branches or calling 3Rivers directly. 

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